Compliance Recording & AI Data Analytics in Microsoft Teams
Ensure Compliance, Manage Risks & Gain Business Insights with Recording Insights
Legally compliant recording and analysis of all channels in Microsoft Teams
Recording Insights is a certified solution for Microsoft Teams and part of the Microsoft Industry Cloud. The native app integrates seamlessly with Microsoft Teams desktop and mobile apps. With Recording Insights, you can record your calls, meetings, screen shares, videos and chats in a compliant way and archive them securely in Azure.
Leverage Azure AI Services for accurate call and meeting transcription. With the Azure OpenAI integration, you can generate summaries and analyze the content and sentiment of your communications, providing you with deeper insights and empowering you to make more informed business decisions based on your interactions.
The One-Stop Solution for Compliance Recording of all Communication in Microsoft Teams
With Recording Insights, we extend the recording function of Microsoft Teams with a native solution for legally compliant recording and documentation of all channels in Teams. In this way, we support customers in regulated industries to securely use Microsoft Teams for external communication and comply with regulations such as MiFID II or GDPR.
Native Teams app
Native Microsoft Teams App for an optimized & unified user experience, certified solution for Microsoft Teams
Records all media
Recording Insights captures all channels within Microsoft Teams including voice, video, shared screens, and chat communications
Compliance recording
Recording Insights enables compliance recording to meet legal requirements such as MiFID II, Dodd-Frank, HIPAA, GDPR and others
AI data analytics
Azure AI Services, Azure OpenAI & plugin for Copilot 365 for transcription, translation & AI data analytics
Safe storage in Azure
Compliant storage & archiving, multi-regional, tamper-proof & encrypted data exchange, supports Microsoft Entra ID
Fast and easy deployment
Professional & globally scalable recording solution, easy to set up in less than a day
Manage Compliance with Innovative Features of Recording Insights
Recording Insights is a powerful solution for recording and documenting Microsoft Teams calls and meetings. With advanced recording, analytics, and compliance features, we help you ensure regulatory compliance while increasing the security of your customer communications and gaining valuable insights into your business needs.
Recording & archiving
- Reliably record all conversations and meetings
- Record all media & channels (voice, chat, video & screen)
- Overview of all recorded calls with detailed information
- Flexible recording rules and complete control over who and what is recorded
- Legally compliant storage & archiving in Azure
AI-powered data analysis with Azure AI Services and Azure OpenAI
- AI Policy Engine with customizable templates for policy rules, patterns, and categories
- Azure OpenAI for content & sentiment analysis & AI-powered questions
- Azure AI Services for transcription & translation in 100+ languages
Managing compliance and mitigating risks
- Supports compliance with regulatory requirements such as MiFID II, Dodd-Frank, HIPPA, or GDPR
- Legally compliant storage and archiving, multi-regional, tamper-proof, and encrypted data exchange, Microsoft Entra ID
- Automated risk management processes using artificial intelligence
Monitoring & Reporting
- Analytics with comprehensive reporting and visualization options
- Customizable dashboards to meet your needs
- View key metrics such as compliance events at a glance
Protecting your enterprise.
Wherever work takes you.
- Supports all Teams Phone options
- Microsoft Calling Plan & Direct Routing
- Operator Connect & Teams Phone Mobile
Dynamics 365 integration
Integrating Recording Insights with Dynamics 365 gives you complete control and insight into customer interactions. Plus, recordings can be launched directly from Dynamics 365 and mapped to the customer.
Customers and Partners Worldwide Trust ASC
"With ASC Recording Insights, Microsoft Teams users can comply with complex regulatory requirements regarding recording and archiving 'with just one click' within Teams."
"Recording Insights demonstrates what is possible in the modern-day technical landscape. It can be rightly described as the next generation solution."
Compliance Recording & Analytics Solution Tailored to your Needs
Discover how Recording Insights for Microsoft Teams supports you in meeting your specific industry requirements. With built-in tools for compliance and quality management along with seamless integration into Microsoft Teams, we enable you to meet regulations like MiFID II, GDPR, and other legal requirements reliably while boosting your operational efficiency and gaining deep business insights.
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