Hoesbach, December 03, 2021– ASC Technologies and NTT Ltd. have signed a global partnership agreement. While ASC is a worldwide leading provider of software and cloud solutions in the field of omni-channel recording, quality management and analytics, NTT is a leading, global technology services company focused on driving digital transformation and creating intelligent workplaces through cloud collaboration and communications. Our collaboration began with onboarding NTT onto the ASC Recording Insights application - a compliance solution for Microsoft Teams – which enabled extensive tests of the solution. As a result, NTT has chosen Recording Insights as their preferred Microsoft Teams recording solution worldwide.
The decisive differentiation has been that ASC’s native Microsoft Teams app provides the easiest and most efficient way to install and use recording & compliance for Microsoft Teams. NTT will now implement the ASC solution as part of their global portfolio to accompany customers worldwide in their digital transformation to Microsoft Teams and integrate ASC Recording Insights as a legally compliant recording solution in the process.
“We are very pleased to announce NTT’s decision to select ASC as their global compliance recording partner, basing this decision on the long relationship and rigorous work done between the NTT Center of Excellence for cloud communications based in France, and our French ASC Technologies team.” explains Eric Buhagiar, Managing Director ASC Technologies France.
“As this partner contract is global in scope, new customers and new projects can, from now on, be offered and delivered much faster, as the fundamental regulations have all been taken care off”, says Dr. Gerald Kromer, Chief Executive Officer of ASC Technologies AG. “There are already several opportunities in the pipeline, which make us confident that this will be a successful partnership.”
“Compliance recording plays a fundamental role within cloud collaboration ecosystems. It’s imperative for businesses to ensure their communications are captured and stored securely, whilst considering implications on their technology strategy roadmap and user experiences. We are pleased to partner with ASC to offer clients these capabilities which integrate seamlessly with their collaboration platform,” says Charlie Doubek, Vice President of Managed Collaboration and Communications at NTT Ltd. “We have added this to our Global Operator Connect and Direct Routing platform so clients can immediately get the value of native Microsoft Teams compliance recording for their hybrid workers without the complexity and expensive professional services that was needed in the past.”
NTT Ltd. is a leading global technology services company. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. Our global assets and integrated ICT stack capabilities provide unique offerings in cloud-enabling networking, hybrid cloud, data centers, digital transformation, client experience, workplace, and cybersecurity. Focused on understanding our clients’ business goals, we advance their journey to an intelligent workplace through tailored unified communications, cloud voice, digital events and contact center solutions, underpinned by expert managed services. Our customized end-to-end approach enables dynamic collaboration interactions for enhanced employee experience and productivity. As a global ICT provider, we employ more than 40,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions.