Banking Compliance and
Regulatory Strategy

Find out what characterizes omnichannel communication and how you can use ASC and LeapXpert to ensure compliant communication in WhatsApp and other channels.

Learn how ASC can ensure the discretion and security of banking secrecy in the digital age through innovative solutions.

Financial service providers in the European Economic Area face the challenge of complying with comprehensive financial market regulations. Logging and analyzing customer communications is critical. These requirements have been further tightened with the introduction of MiFID II in 2018. In our article, we explain the implications for banks and insurance companies in Europe.

Discover how Recording Insights supports RG 271 compliance, improving IDR efficiency and dispute resolution in the Australian financial sector.

In the last 20 years, more and more customers have turned towards banking and finance networks thus influencing the way that banking data is managed. On the downside, financial scandals as well as cases of cybercrime and money laundering have become more frequent, too. As a consequence, the last years have seen a number of new directives or the amendment of existing ones that aim at facilitating tracking transactions. But what does this imply for the retention periods of recorded calls? What…

Swiss banks count among the most important in the world and enjoy an excellent reputation. And in Switzerland, too, the financial sector is one of the most heavily regulated sectors of the economy. As a result, the regulation of banking and the financial market by means of the secure recording and archiving of financial transactions by phone plays a major role.