ASC Technologies
Experts for Compliance Recording and AI Data Analytics
Compliance Recording and AI for Your Industry
Close Compliance Gaps, Improve Customer Experience and Analyze Valuable Data
ASC Technologies AG provides software solutions for compliance recording, quality management, and AI-based analytics across all communication channels – including voice, video, screen, chat, and meetings. Our software enables organizations to automatically capture, transcribe, and evaluate conversations, detect risks early, and analyze customer interactions across platforms like Microsoft Teams or Zoom – whether deployed in the cloud, on-premise, or in hybrid environments.
Designed for highly regulated industries such as financial services, contact centers, healthcare, and public safety, our software automates compliance processes, improves service quality, and provides actionable insights for better decision-making.
Compliance Recording and AI Analytics for Microsoft Teams and Teams Phone
Certified. Compliant. Insight-Driven.
Recording Insights is the certified and fully native app for Teams and Teams Phone – built for call recording, transcription, AI-driven analytics, and legally compliant documentation of all customer interactions.
The Recording Insights Teams app supports compliant recording and analytics of all communication channels – including audio, video, screen, chat, and meetings including meta data. Organizations across financial services, contact centers, healthcare, and public safety rely on ASC to proactively detect risks, meet regulatory requirements, and gain valuable insights through translation, quality management, and secure storage and documentation in the Azure Cloud.
Native and Certified App for Teams
Integration of Microsoft AI Services
Secure Data Hosting in Azure
Geo-Redundancy Through Global Azure Infrastructure
Neo Suite and Neo Cloud Services
Enterprise-Grade Recording and Analytics for Telephony and UC Systems
Neo Suite and Neo Cloud Services are enterprise-grade solutions for seamless capture and analysis of customer communication – including voice, screen, and meta data. They support on-premise, cloud, and hybrid deployments, and are fully compatible with leading PBX and unified communication platforms such as Mitel, Cisco, and Unify. As a trusted recorder and vendor, ASC offers flexible solutions for service providers and companies requiring easy integration into existing infrastructures and custom compliance workflows.
Built for compliant call recording, secure archiving, and quality management, Neo is ideal for regulated industries such as financial services, public safety, and contact centers. Organizations benefit from real-time analysis, audio transcription, and structured evaluation of interactions – including early detection of compliance risks – ensuring legally compliant communication and continuous service improvement.
Omnichannel Recording for all Platforms
Quality Management for Better Customer Service
Highest Security Standards for your Data
Scalable for Growing Requirements
Trusting Cooperation with Partners and Customers
"With ASC Recording Insights, Microsoft Teams users can comply with complex regulatory requirements regarding recording and archiving 'with just one click' within Teams."
"As the global leader in UC and CC solutions, we value our partnership with ASC for their proven recording solutions across all Mitel platforms, enhanced with AI-powered conversational and compliance insights for our customers' business benefits."
"Recording Insights demonstrates what is possible in the modern-day technical landscape. It can be rightly described as the next generation solution."
Customers Worldwide Rely on Solutions from ASC
Setting the Highest Standards for Ourselves
Trusting cooperation with our partners and customers is particularly important to us. To strengthen this trust, we regularly undergo external audits and certification processes.
ISO 9001
ISO 14001
ISO 27001
